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Live Bearded Makes Beard Care Easy with their Educational Post-Purchase Emails

What We Bought

Total Beardsman Beard Kit

Date Purchased:
Coupons Used:

Live Bearded, a made in the USA beard-care company focused on making beard care easier, gives users the step-by-step process on how to use the products purchased with post-purchase emails.

Welcome email from the Live Bearded Family

Once a customer has completed their purchase, Live Bearded sends a thank you email and a follow up email asking for a product review. Live Bearded assigns a customer specialist to each customer, offering one-on-one assistance. Further emails are sent with a step-by-step guide on how to use the products that were purchased. 

Product Demo email from Live Bearded

It can be intimidating to know how much beard oil or balm to use, therefore Live Bearded takes the guesswork out of the process. The company sends an email with an easy to follow 3-step tutorial video on how to use the products the customer ordered. 

Shots from the tutorial video of using the new products

Once the package arrives, customers receive follow-up emails to ensure they are satisfied with the product and any questions they may have are answered. This supplementary educational content embodies a total customer-focused experience. 

Post purchase follow-up

Photo Credit:

Thumbnail photo courtesy of https://livebearded.com/